Contact Us


We will do our best to get back to you within 1 business day. If it is related to an NDIS order, please note this can take up to 3 business days to process and update you. We appreciate your patience. 

General Inquiries:

Therapy advice! We are pleased to offer advice from our skilled therapy team, comprising both Occupational therapy and Speech Pathology! We encourage you to reach out with any questions you have. 

Complaints or Feedback: Please click here to complete our online form to submit feedback

Call Us:

Phone: (03) 8456 6613 - Please note, if calling you will get our voicemail message as we are a small business. If you leave a voicemail we will phone you back typically within 1 day, or you can email us (we are usually quicker to respond this way!)

Fax: (03) 8080 0792

Business Name: My Diffability Australia Pty Ltd

ABN:  96 600 050 146


PO Box 3121

Caroline Springs

VIC 3023

r valued customers, thank you for visiting! Please note: we are on holidays from 25th December - 2nd January. During this time we are still happy to receive orders and enquiries regarding any of our products. We will be answering emails intermittently. Any orders placed during this period will be posted out on 2nd January. We wish you all a very happy holiday period and look forward to seeing you all in 2013! Renee and Tarryn. My Diffability Australia.