Shipping policy

Shipping within Australia

Shipping costs (within Australia) are shown below and will be calculated automatically for you at checkout. Within Australia we ship using Australia Post.

 Order     Shipping
$1 - $100 $12.50
$100 - $300       $20.00
$300 - $600   $26.50
$600 - $1000 $34.95
$1000 - $1500   $49.95
$1500 - $3000 $52.50
$3000 - $4000 $60.00
$4000 - $5000 $75.00
$5000 - $6000   $85.00
$6000 and over     $100.00

 

Shipping to New Zealand 

 Total Order Value ($AU) Shipping ($AU)
Orders under $50.00 $15.00
Orders $50.00 - $150.00 $25.00
Orders $150.00 - $300.00 $35.00
Orders $300.00 - $500.00 $45.00
Orders $500.00 - $1000.00 $60.00

 

Please ensure you carefully review the address you have entered online and contact us as soon as possible if there is an error. 

We aim to dispatch your order within 2-3 business days from the time payment is accepted. When your order has been dispatched we will email you to let you know and will include a tracking number (in most cases) for your reference. If there is an unexpected delay in sending all or part of your order we will contact you via email to let you know. If no-one is available to take delivery of your products, our carrier will leave a card advising of the next steps. 

Some of our larger / bulky items such as our hammocks, stools, chairs and trampolines are shipped directly from our suppliers' warehouses in Australia. These items cannot be delivered to PO Boxes, so we will contact you for a street address if this is the case.